Effective Date: August 14, 2026
Last Updated: August 14, 2026

Operation Revival (“Operation Revival,” “we,” “us,” or “our”) is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with our websites, mobile applications—including the Horizon application—digital forms, events, fundraising initiatives, volunteer programs, and other services that link to this Privacy Policy (collectively, the “Services”).

By using the Services, you acknowledge the practices described in this Privacy Policy.

Depending on how you interact with Operation Revival, we may collect the following categories of information:

You may provide information to us when you:

• Contact Operation Revival or request information;
• Subscribe to updates or newsletters;
• Register for an event or volunteer opportunity;
• Make a donation;
• Apply to participate in a program;
• Complete a survey, focus group, or feedback form;
• Create an account, if account features are available;
• Submit a story, message, photograph, testimonial, or other content; or
• Communicate with us through the Horizon app or another Operation Revival service.

This information may include your name, email address, telephone number, mailing address, organization or school affiliation, age or age range, volunteer interests, donation information, and the content of your communications.

When you make a donation or payment, the transaction may be processed by a third-party payment provider. Operation Revival generally does not directly store complete credit-card or bank-account information. We may receive limited transaction information, such as your name, contact information, donation amount, transaction date, and payment status.

Because Operation Revival provides harm-reduction, addiction-awareness, and family-support resources, you may voluntarily provide information relating to substance use, recovery, treatment, or your experiences supporting a loved one.

Please do not submit confidential medical records, detailed treatment information, or personal information about another person unless you are authorized to do so. Operation Revival is not a healthcare provider, and use of our Services does not create a doctor-patient, therapist-patient, or other clinical relationship. Information submitted through our general Services may not be protected by medical privacy laws such as HIPAA.

We do not use addiction- or recovery-related information to determine eligibility for insurance, employment, housing, credit, or other opportunities, and we do not use it for targeted advertising.

When you use our digital Services, we or our service providers may automatically collect limited technical information, including:

• Internet Protocol address;
• Browser and device type;
• Operating system;
• App version;
• Pages or features viewed;
• Dates and times of access;
• Referring website;
• General, non-precise location derived from an IP address;
• Diagnostic, performance, and crash information; and
• Cookie or similar technology identifiers.

We do not collect precise location, contacts, photographs, camera recordings, or microphone recordings unless a particular feature clearly requests access and you choose to grant permission.

Operation Revival may use information to:

• Provide and improve our Services;
• Respond to questions, requests, and messages;
• Connect individuals and families with educational or support resources;
• Process donations and provide donation receipts;
• Coordinate volunteers, programs, events, and community initiatives;
• Send newsletters, program announcements, and fundraising communications;
• Conduct surveys, focus groups, and program evaluations;
• Maintain the security and functionality of our Services;
• Diagnose technical problems;
• Measure engagement and understand how our Services are used;
• Prevent fraud, misuse, or harm;
• Protect the safety and rights of our users, volunteers, staff, and community;
• Meet legal, accounting, reporting, and regulatory obligations; and
• Carry out any other purpose explained when the information is collected or authorized by you.

We may disclose information in the following circumstances:

We may provide information to vendors that perform services on our behalf, such as website hosting, app hosting, data storage, email delivery, analytics, payment processing, event registration, cybersecurity, and professional support. These providers may use the information only as necessary to perform services for us, subject to their agreements and applicable law.

With your direction or consent, we may share relevant information with treatment providers, community organizations, harm-reduction programs, event partners, or other organizations that can respond to your request.

We may disclose information when we reasonably believe it is necessary to comply with a law, regulation, court order, subpoena, or lawful government request; protect our legal rights; investigate fraud or misuse; enforce our policies; or protect the health, rights, property, or safety of any person.

If Operation Revival participates in a reorganization, merger, transfer of programs or assets, or similar organizational change, information may be transferred as part of that process, subject to appropriate confidentiality protections.

We may disclose information for another purpose when you have requested or authorized the disclosure.

Operation Revival does not sell personal information. We also do not share personal information for cross-context behavioral advertising or use sensitive personal information for targeted advertising.

We do not provide donor names, contact information, or donation histories to unrelated organizations for their independent marketing purposes.

Our digital Services may use cookies, software development kits, and similar technologies to remember preferences, maintain security, understand usage, and improve performance.

Your browser or device may allow you to block or delete cookies or limit tracking. Disabling certain technologies may affect the functionality of some features. Because we do not sell personal information or use it for targeted advertising, browser-based opt-out signals generally do not change those practices.

You may unsubscribe from promotional emails by selecting the unsubscribe link included in the message or contacting us. Even if you unsubscribe from promotional communications, we may continue sending necessary administrative messages, such as donation receipts, event confirmations, security notices, or responses to your requests.

If we offer text-message updates, consent to receive text messages is voluntary and is not a condition of making a donation or participating in a program. You may opt out by replying STOP.

We retain personal information only for as long as reasonably necessary to provide our Services, carry out the purposes described in this Privacy Policy, maintain appropriate business and nonprofit records, meet tax or legal obligations, resolve disputes, and protect the security of our organization and community.

Retention periods may vary depending on the type of information and the reason it was collected. When information is no longer reasonably required, we will delete, anonymize, or securely dispose of it when practical.

Operation Revival uses reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, application, transmission method, or storage system can be guaranteed to be completely secure.

Please use care when submitting sensitive information through email, forms, or mobile applications. If you believe information you provided to us has been compromised, contact us promptly.

Depending on your place of residence and applicable law, you may have the right to:

• Request access to personal information we maintain about you;
• Request correction of inaccurate information;
• Request deletion of certain information;
• Obtain a portable copy of certain information;
• Withdraw consent where processing is based on consent;
• Opt out of certain uses or disclosures; and
• Appeal a decision concerning a privacy request.

To submit a request, contact us at [PRIVACY EMAIL ADDRESS] with the subject line “Privacy Request.” We may need to verify your identity before completing the request. We will not discriminate against you for exercising an applicable privacy right.

If we deny your request, you may appeal by replying to our decision and stating that you wish to submit a privacy appeal.

Our general digital Services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without appropriate authorization.

If we learn that we have collected personal information from a child under 13 without required authorization, we will take reasonable steps to delete it. A parent or legal guardian who believes a child has provided personal information may contact us at [PRIVACY EMAIL ADDRESS].

Programs involving minors may require separate registration forms, parental or guardian consent, and media releases.

Our Services may contain links to treatment providers, crisis resources, community organizations, social-media platforms, donation processors, or other third-party services. Operation Revival does not control the privacy, security, availability, or content of those third-party services. Their practices are governed by their own policies.

A link to a resource does not necessarily constitute an endorsement or guarantee of that resource’s services.

We may update this Privacy Policy periodically to reflect changes in our Services, technology, legal obligations, or organizational practices. When we make changes, we will revise the “Last Updated” date above. Material changes may also be communicated through our website, application, or other appropriate method.

For questions, concerns, or privacy requests, please contact:

Operation Revival

If you are experiencing an immediate medical or safety emergency, do not use an Operation Revival contact form or application to request emergency assistance. Call 911 or contact an appropriate emergency or crisis service.